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Scheduling and Invoicing Prepaid Package Appointments with Recurring Bookings

Shows how to charge a client once for a prepaid session package, then use a £0 follow-up service with recurring weekly bookings to automatically schedule and invoice the remaining sessions.

Learn how to book a client's paid-in-full session package and then use recurring appointments to automatically schedule the remaining sessions when the client attends at the same time each week.

❗ This workflow assumes you've already created the two services this method depends on: a package service (e.g. "Course of Five") priced for the full block but with the duration of a single session, and a follow-up service priced at £0 with the same duration.

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1. Book the client into the package appointment

  • Create the client's first appointment as normal and select the package service (e.g. "Course of Five Individual Therapy").

  • The appointment shows the duration of a single session but carries the full price of the package.

  • This is the appointment where the client pays for the entire block up front.

  • Click Invite client to confirm the booking.

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2. Schedule the remaining sessions as a recurring booking

  • If the client keeps the same weekly time slot, don't book each follow-up session individually.

  • Create a new appointment using the follow-up (prepaid) service — priced at £0.

  • Set it to repeat weekly for the number of remaining sessions (for a five-session package, that's four repeats).

  • Click Invite client to generate the whole run of appointments in one step.

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✅ This recurring-appointment method is the fastest option when a client attends at a fixed weekly time; if their schedule varies, use the treatment series feature instead to track sessions against the package total.

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3. Confirm the follow-up appointments are priced correctly

  • Open the calendar and check the newly created recurring appointments.

  • Each remaining session in the package should appear with a price of £0, since the client already paid for them in the initial package booking.

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