Who is this article for?
This article applies to clinic managers and practitioners who are using KonfidensPay for payments.
When you are creating an invoice for a booking, you have an option to select different payment methods. If you use Automatic, or have manually selected Konfidens Pay as payment method, we'll send a payment link to the client.
If the client does not pay, we'll start sending reminders according to this article. But how can you stop these reminders?
Which reminders are sent, and when?
Konfidens sends 3 different payment notifications over a 42 day period to the client. See their content and where they are sent in this article
1. Find the related invoice
Visit the client card
Select the tab Invoices.
2. Cancel Konfidens Pay
Click on the options menu on the top right side of the invoice.
Select Deactivate Konfidens Pay
