Every now and then, there is a need to update the account number the clinic wishes to receive payments to. In short, there are two to three things you need to do:
Delete Old Account Number
Go to https://app.konfidens.uk/clinic/payment/update. This will take you to the same form you filled out when you originally set up the payment solution.
Find the section Let us know the bank account you use to send or receive funds. Delete the old account by clicking on the trash can.
Click on Add to set up a new account.
Add New Account Number
There are two ways to add an account number:
Instant Verification
Upload Bank Statement
We recommend everyone to try option 1 first, as it requires significantly less work. If for some reason this option does not work or the option does not appear, choose option 2.
Option 1: Verify via Mobile Bank App or Website
Select the desired bank from the list. You can use the search field if you wish.
Log in by following the instructions on the screen. Enter your personal identification number and then log in with BankID.
Select an account number. After logging in, all your accounts in the bank will be listed. Choose the account you wish to use going forward.
Option 2: Upload a Bank Statement
Account Number: Only provide the last 7 digits of the account number.
Bank Code: Provide the first 4 digits of the account number.
Select document type and upload document. We recommend most people to choose bank statement.
