Who is this article for?
This article is for clinic administrators, or users with questions related to treatment responsibility.
If you are a healthcare professional — for example, a licensed psychologist — you may be legally required to maintain records of the healthcare you provide. However, depending on the type of clinic or collective you work in, responsibility for storing and accessing these records may vary.
When you invite your first colleague, you’ll be asked to choose whether the clinic or the individual therapist will be responsible for the client journals. This affects what features are available to which users in Konfidens.
Differences between responsibility types in Konfidens
The list below shows which actions in the app are affected by who holds responsibility.
Action | Responsible: Clinic | Responsible: Individual |
Reading records | Administrators and the client's therapists | The client's therapists |
Transferring data to another clinic | None | The client's therapists |
Sharing a client | Administrators and primary therapist | Primary therapist |
Deleting a client | Administrators | Primary therapist |
Merging clients | Primary therapist | Primary therapist |
What settings applies to my clinic?
As a clinic administrator, you can see this information at the bottom of the form when inviting a new client, under Clinic > Coworkers.
As a therapist, you should have been informed of the setting when you accepted the invitation to join the clinic. If you're unsure, talk to a clinic administrator.
How can I change this setting?
You set this setting when you invite your first colleague.
If you'd like to change it later, you’ll first need to inform your colleagues about the change and what it entails. Then, you can contact us via support, and we’ll help you update it.
Administrator without access to notes
If your treatment responsibility setting is Clinic, but you have administrative staff who shouldn’t have access to secure notes (e.g., an assistant), you can assign them as Office Staff rather than as an administrator.
