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Add files to a client

You can add files and documents to the client file tab, or add images directly in journal notes

Updated today

Who is this article for?

This article is for therapists and others who wants to add a file to a client.

Add a file to a client

  1. Navigate to the client

  2. Click the Files tab.

  3. Click New file

  4. Select the file or drag from your file explorer into the field

  5. Click Upload file

Add an image to a journal note

  1. Go to your client list

  2. Navigate to the client

  3. Click the Image icon

  4. Select and upload a file from disk

If you're using a phone, you may also choose to upload an image directly from the Camera. This is preferable with regards to privacy, as files won't be stored on your device.

Send a file to client via chat

This feature requires you to have Secure messaging enabled.

  1. Go to Messages

  2. Find the client

  3. Click the file icon next to the chat input

  4. Select or drag and drop the file you wish to send to the client.
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The client will receive a notification about a new file, and has to authenticate in order to view the file.

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