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Pause Duration Between Appointments

This guide shows how to allocate time between appointments, for example for note-taking or preparing for the next session.

Updated over a week ago

Default Pause Duration for a Service

When you, as a clinic administrator, create a new service, you can specify how long a break should be added after each appointment. The break blocks the calendar so that new appointments cannot be scheduled too close to the previous one, and gives the practitioner time to write clinical notes or prepare for the next session.

You can view and set break times for services under Clinic → Services.


Set a Personal Pause Duration

The clinic administrator may have configured break times that do not suit you as an individual practitioner. If you want a custom break and not follow the clinic’s default settings, you can override it via:

Settings → Self-service booking → Break time


Set Personal Break Time on Behalf of Users

If you are a clinic administrator and want to set a custom break time for a practitioner in the clinic, you can do so via:

Clinic → Coworkers

Find the relevant practitioner and select ••• → Pause duration.

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